PRIVACY POLICY — KEYSTONE TRAILERS

(Keystone Trailers is a DBA of OTC Fleet Sales & Leasing LLC)

Last Updated: [11/17/2025]

Keystone Trailers values customer privacy. This policy explains how we collect and use information.

1. Information We Collect:

Name, phone number, email, trailer inquiries, trade-in details, appointment requests, submitted photos, and any messages sent through website forms, Facebook, Instagram, or Marketplace.

2. How We Use Customer Information:

To respond to leads, send quotes, evaluate trade-ins, schedule appointments, coordinate pickups, send receipts, follow up with customers, and improve customer service.

3. SMS/Text Messaging:

By providing a phone number, customers consent to receive business communication via SMS.

Reply STOP to unsubscribe or HELP for assistance.

4. Lead Forms & Online Advertising:

Information submitted through website forms or social media is used for follow-up communications.

5. Cookies & Tracking:

The site may use cookies and pixels for analytics and advertising optimization.

6. Data Sharing:

Only shared with systems required for dealership operations (TrailerOps DMS, CRM, financing partners, payment processors).

Customer data is never sold.

7. Data Security:

We maintain secure systems and limit access to authorized staff only.

8. Customer Rights:

Customers can request data deletion, updates, or copies by emailing sales@keystonetrailersales.com.

9. Policy Updates:

We may update this policy periodically.